Vinted Members Voice Anger Regarding Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.
Sizing System Modifications
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.